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Delivery Times and Order Delays
1 All delivery times are indicative only, and while we will always do everything we can to get your order to you on time, we will contact you in the rare case of an unavoidable delay. We recommend customers in regional areas, Western Australia and South Australia to allow up to 7 business days.
Please make sure your details are accurate to ensure a speedy delivery. If you have made a mistake on your order, or you have not received your order within the days (or hours) specified at the time of purchase please contact the Customer Service team on 1300 867 747, or email firstname.lastname@example.org and we will try to fix this as soon as possible.
Same Day Delivery
2 We offer a Same Day Delivery service Monday-Friday, between the hours of 08:00 and 14:00, in selected suburbs in the Sydney Metropolitan region. If you are eligible for Same Day Delivery, you will have the option to choose this during the check-out. Please allow until 17:00 for your order to be delivered.
All Same Day deliveries require a person to sign for the parcel.
Same Day delivery is currently available to the following postcodes: